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It Helpdesk Technician

Diagnoses and fixes daily computer and software problems for end-users.

ScienceNSQF Level 6
At a glance
Salary range in India
₹2.5L – ₹6.0L/year (estimate)
Market demand
growing
LowVery High
Minimum qualification
12th
Work environment
Office / Hybrid / Remote

Your pathway into It Helpdesk Technician

1
Step 1
12th → IT diploma → Support role

Skills you'll need

programming
Core skill
problem solving
Core skill
logical thinking
Core skill
debugging
Core skill
troubleshooting
Core skill
maintenance
Core skill

Salary breakdown in India

Junior (0–2 yrs)
Entry Level
Mid (2–5 yrs)
Mid Level
Senior (5–8 yrs)
₹2.5L – ₹6.0L/year (estimate)
Lead / Head
Upper Range

What does a It Helpdesk Technician actually do?

Diagnoses and fixes daily computer and software problems for end-users.